Shipping policy

Lead Times

Please allow up to 5–10 business days for order processing after your order is placed. Most items are made to order.

Processing times may vary due to order volume and other professional or academic commitments. While every effort is made to process orders promptly, occasional delays may occur. Any significant delays will be communicated when possible.

Once your order has shipped, tracking information will be provided via email.

If you have waited beyond the stated lead time and have not received tracking information, please contact us at: crown.customs419@gmail.com

Where Is My Order?

Once your order has shipped, you will receive a tracking number via email. Shipping transit times are determined by the shipping service selected at checkout.

If your tracking information shows no movement or appears to be delayed for an extended period, please contact us at: crown.customs419@gmail.com

Order Cancellation

Orders may be canceled within 48 hours of purchase, provided the order has not yet been fulfilled.

Once an order has been fulfilled or shipped, it cannot be canceled. In this case, please refer to our Return Policy for eligibility.

To request a cancellation, please contact us at: crown.customs419@gmail.com

International Shipping

At this time, international shipping is not offered by default.

If you are located outside of the United States and are interested in placing an order, please contact us to discuss availability, shipping options, and costs.

You can contact us either via Instagram or at: crown.customs419@gmail.com

Contact Us

If you have any questions regarding shipping, orders, or policies, please contact us at: crown.customs419@gmail.com

Please include any relevant order information to help us assist you efficiently.

Allow 2–3 business days for a response. If you do not receive a reply, feel free to follow up.